Pete did a great job. We had our water heater die on us over Thanksgiving weekend, and he was there to install the new one I purchased the next available business day. When snow on the roads pushed back his schedule, he called us promptly and gave us an updated time of arrival. He was efficient and professional, installing the heater and repairing a large length of pipe as quickly as possible. When we noticed a drop in water pressure throughout the house, he came right away, doubled checked his work, tweaked some valves, and even cleaned some residue out of our kitchen faucet…for free. Problem solved. H2C prices their work reasonably and is true to their word when it comes to standing by the work that they do. What a great experience!